Bh222 Privacy Policy — Our Commitment to Protecting Your Information

Bh222 collects data through three main channels — information you provide directly, data recorded automatically as you use our services, and information received from legitimate third parties. Each category is described in detail below.

a) Information you provide directly:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Current address (including district/upazila).
• Payment details — bKash/Nagad/Rocket number or bank account information.
• A copy of your national ID or passport for KYC verification.
• Details of messages or complaints you send to our support team.

b) Automatically collected information:

• IP address and device information (model, operating system).
• Browser type and language settings.
• Login time, duration of visit, and pages viewed.
• Gaming history, betting patterns, and transaction records.
• Login time and location (city level).

c) Information received from third parties:

• Transaction confirmation details received from the payment gateway.
• Verification data received from fraud prevention agencies.
• Regulatory authority data in cases of legal obligation.

Bh222 does not collect data without reason. Every piece of information we gather has a specific legal basis and purpose. See the table below for full details:

Bh222 never sells your personal information. In certain specific circumstances, limited data may be shared with selected third parties. In every such case, strict confidentiality agreements are in place.

Parties your data may be shared with:

• Payment providers: Necessary data is shared with bKash, Nagad, Rocket, and other payment services to process your transactions.
• Game Provider: Only anonymous session data is shared with game developers solely for the purpose of running games.
• KYC/Verification Agency: Data is shared with licensed verification agencies for identity verification purposes.
• Legal Authority: Data may be disclosed to relevant authorities when required by court order or legal obligation.
• Fraud Prevention Agency: Certain data may be shared with licensed fraud-prevention agencies to ensure account security.

Bh222 uses cookies to keep the website functioning properly and to improve your experience. Cookies are small text files stored on your device.

You can delete existing cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause certain features of the site to stop working.

Bh222 does not retain any data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration of account activity and 5 years after closure (as required by law).
• Transaction records: A minimum of 5 years, as required under anti-money laundering regulations.
• KYC documents: 5 years from the date of verification, or as directed by regulatory requirements.
• Gaming History: 2 years after account closure.
• Support messages: Up to 1 year after a dispute is resolved.
• Analytics Data: Indefinitely after anonymisation.

Bh222 applies industry-leading technical and organizational measures to protect your data. The key pillars of our security framework are:

• 256-bit TLS Encryption: Banking-grade encryption is applied to all data transmissions.
• Two-Factor Authentication (2FA): Enabling 2FA on your account is strongly recommended.
• Regular security audits: Third-party security experts regularly audit our systems.
• Access controls: Only authorized personnel have access to specific data.
• Data breach protocol: In the event of a security incident, affected users will be notified within 72 hours.
• Firewall & DDoS Protection: Multiple layers of protection are in place at the server level.

Bh222 is strictly for individuals aged 18 and above. We do not knowingly collect data from minors. Age is verified at registration, and KYC verification is mandatory in any case where there is reasonable doubt.

If we become aware that a minor's data has been collected inadvertently, the account will be closed immediately and the data deleted. If a parent or guardian suspects their child is using bh222, please contact us right away.

Bh222 reserves the right to update this Privacy Policy at any time. Changes may occur due to updates in applicable law, the introduction of new services, or improvements to our security practices. For each update:

• The "Last Updated" date at the top of the page will reflect any changes.
• For significant changes, a notification will be sent to your registered email or via SMS.
• Continued use of the site after any changes takes effect will be considered acceptance of the updated policy.

We recommend visiting this page regularly to stay up to date with our latest policy.

For any questions, requests, or complaints regarding this Privacy Policy, please contact our Data Protection team. We aim to respond within 72 hours.

If you are not satisfied with how your complaint has been handled, you have the right to lodge a complaint with the relevant data protection authority in your country.